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AI JAR Pty Ltd – Terms of Use

(Last updated 26 December 2025)

1. Introduction

These Terms govern access to and use of aijar.com.au and the AI JAR software-as-a-service ("Platform"). By using the Platform, you agree to these Terms.

2. Ownership and Intellectual Property

2.1 The Platform, including all software, models, workflows, documentation and underlying intellectual property, remains the exclusive property of AI JAR Pty Ltd.

2.2 You retain ownership of all data you upload to the Platform (“Customer Data”).

2.3 You grant AI JAR a non-exclusive, worldwide, royalty-free licence to host, process, store and use Customer Data solely to provide and support the Platform.

2.4 AI JAR may use aggregated and anonymised data derived from Customer Data for analytics, benchmarking, service improvement, research and product development, provided no individual customer is identifiable.

3. Acceptable Use Policy (“AUP”)

3.1. Prohibited Activities

You agree not to use, or permit the use of, the Platform to:

3.1.1. Violate Laws & Regulations: Conduct any activity that violates any applicable local, state, national, or international law, regulation, or legal obligation, including but not limited to export control laws, data protection and privacy laws (including the Privacy Act 1988 (Cth) and the Australian Privacy Principles), and anti-bribery laws.

3.1.2. Infringe Rights: Infringe upon or misappropriate the intellectual property, proprietary, or privacy rights of AI JAR or any third party.

3.1.3. Compromise Security & Integrity:

  • Attempt to gain unauthorised access to, interfere with, damage, disrupt, or circumvent any security measure of the Platform, its related systems, or any other customer's data.
  • Upload, transmit, or store any malicious code, including viruses, worms, trojan horses, or other harmful or deleterious software.
  • Perform any denial-of-service attack, network probing, or other activity designed to disrupt the normal operation of the Platform.
  • Test or reverse-engineer the Platform to discover vulnerabilities or to build a competitive product or service.

3.1.4. Misuse of System Resources: Place unreasonable burdens on the Platform's infrastructure, including but not limited to "scraping" or "crawling" the Platform in an abusive manner, attempting to overload the system, or conducting automated queries outside of normal human-use patterns.

3.1.5. Upload Prohibited Content: Upload, input, or transmit any data or content that is:

  • Illegal, defamatory, fraudulent, obscene, or excessively violent.
  • Constitutes hate speech or promotes discrimination.
  • Contains sensitive personal information (e.g., government ID numbers, financial account numbers, health records) where such storage is not a designated function of the Platform.
  • Comprised of materials for which you do not have the necessary rights or licences.

3.1.6. Misrepresent Identity: Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity.

3.1.7. Commercial Exploitation: Resell, sublicense, lease, time-share, or otherwise commercially exploit or make the Platform available to any third party, except as explicitly permitted under the Agreement (e.g., non-concurrent internal sharing of a single login).

3.1.8. Interfere with Other Users: Harass, abuse, or harm other users of the Platform or AI JAR personnel.

3.2. Data & Output Usage Restrictions

3.2.1. AI Output Verification: You acknowledge that the Platform's AI-generated outputs (including insights, reports, and recommendations) are probabilistic and informational in nature. You agree not to use these outputs for fully automated decision-making that legally or significantly affects individuals without meaningful human review and validation.

3.2.2. High-Risk Applications Prohibited: You must not use the Platform, or any outputs from it, for applications where failure could lead to death, personal injury, or severe environmental damage (e.g., critical medical diagnosis, operation of machinery, flight control).

3.3. AI JAR's Rights & Enforcement

3.3.1. Monitoring & Investigation: AI JAR may monitor use of the Platform to the extent reasonably necessary to ensure security, prevent misuse, enforce these Terms, and comply with legal obligations, in accordance with the Privacy Act 1988 (Cth) and applicable privacy laws.

3.3.2. Right to Suspend or Terminate: Without limiting any other right under the Agreement, AI JAR may immediately suspend or terminate your access to the Platform if we, in our reasonable discretion, believe you have violated this AUP. Such action may be taken without prior notice in cases of severe or repeated violation.

3.3.3. Cooperation with Authorities: AI JAR may disclose information about your use of the Platform, including your data, to law enforcement or other authorities if required by law or if we believe in good faith that such disclosure is necessary to comply with a legal obligation, protect our rights, or prevent harm.

3.4. Reporting Violations

If you become aware of any violation of this AUP by any person, including other users, you must immediately notify AI JAR at contact@aijar.com.au and provide all relevant information to assist our investigation.

3.5. Policy Updates

AI JAR may update this AUP from time to time by posting a revised version on our website at www.aijar.com.au/terms. Your continued use of the Platform after the effective date of the revised AUP constitutes your acceptance of the terms. If a change materially and adversely affects your use of the Platform, you may terminate the Agreement in accordance with its terms.

4. Accounts and Access

Users must maintain the confidentiality of their login credentials. You are responsible for all activities under your account.

5. Disclaimer

5.1 The Platform provides AI-generated content, insights, recommendations and reports that are probabilistic, informational and general in nature only.

5.2 AI JAR does not warrant that any output will be accurate, complete, current, compliant with applicable laws, or fit for any specific purpose.

5.3 You acknowledge and agree that:

  • (a) you remain solely responsible for reviewing, validating and verifying all outputs before relying on them;
  • (b) outputs do not constitute legal, regulatory, medical, financial or professional advice; and
  • (c) AI JAR is not responsible for decisions, actions or omissions taken in reliance on any output.

5.4 You must not rely on the Platform or its outputs to meet any legal, regulatory, compliance or contractual obligation without independent professional advice.

6. Limitation of Liability

6.1 To the maximum extent permitted by law, AI JAR excludes all liability for any indirect, incidental, consequential, special, exemplary or punitive loss or damage, including but not limited to loss of profits, loss of revenue, loss of business, loss of data, loss of goodwill, or loss of anticipated savings, whether arising in contract, tort (including negligence), equity, statute or otherwise.

6.2 To the extent permitted by law, AI JAR’s total aggregate liability arising out of or in connection with these Terms or the Platform (including any claim relating to AI-generated outputs) is limited to the total fees paid by the Customer to AI JAR in the 12 months immediately preceding the event giving rise to the liability.

6.3 Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy conferred by the Australian Consumer Law or any other applicable law that cannot be excluded, restricted or modified.

6.4 Where liability cannot be excluded under applicable law but can be limited, AI JAR’s liability is limited, at its option, to:

  • (a) resupplying the services; or
  • (b) paying the cost of having the services supplied again.

7. Termination

7.1 AI JAR may suspend or terminate your access to the Platform immediately if:

  • (a) you commit a material breach of these Terms;
  • (b) your use poses a security, legal or regulatory risk; or
  • (c) required by law or a government authority.

7.2 For non-material breaches, AI JAR will provide written notice and a reasonable opportunity (not less than 14 days) to remedy the breach before termination.

7.3 You may terminate these Terms for convenience by ceasing use of the Platform and, where applicable, at the end of your current billing period.

7.4 Data on Termination

  • Upon termination or expiry:
  • (a) AI JAR will make Customer Data available for export for 30 days, unless legally prohibited;
  • (b) after that period, AI JAR may permanently delete Customer Data in accordance with its data retention policies; and
  • (c) aggregated and anonymised data may be retained.

8. Privacy

Your use of the Platform is also governed by our Privacy Policy at www.aijar.com.au/privacy-policy.

9. Changes to These Terms

We may amend these Terms at any time by posting the updated version online. Continued use constitutes acceptance of the new Terms.

10. Governing Law

These Terms are governed by the laws of New South Wales, Australia, and disputes will be resolved in its courts.